Frequently Asked Questions


Is the hotel accessible?

Yes, we are proud to be verified as offering superb levels of accessibility throughout Clayton Hotel Chiswick. Please click the button below for full details or please contact us if you would like any additional information.

Hotel Accessibility

What time is check-in?

Check-in time is from 3.00pm.

Can I checkout late?

Our beds are so comfy we don’t blame you for wanting a lie in! You can book a late checkout

Can I store my luggage?

If you are arriving early or not leaving Chiswick until later in the day we are delighted to store your luggage free of charge.

Is smoking allowed in the hotel?

Smoking is not permitted inside the hotel. Smoking is only permitted in the designated outdoor areas.

Is there WiFi in the hotel?

We offer free high-speed WiFi for all throughout the hotel.

Are pets permitted?

Only guide dogs are allowed in the hotel.

Do you have infant cots?

Yes, we offer infant cots free of charge, please contact our reservations team prior to arrival.

Contact Us


If we haven’t answered your question please call us on +44 20 8996 5200 and our friendly team will be delighted to assist.

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